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Joe Kilbride helps executives,
managers and teams achieve sustainable improvements in business
results by identifying the vital few priorities, solving their
most difficult problems, and improving critical business processes.
Biography of Joe Kilbride
Since 1990 Joe Kilbride has
been self-employed as the president and founder of Kilbride Consulting,
Inc., in Downers Grove, Illinois. His aim is to help client organizations
achieve sustainable improvements in business results. Joe typically
helps executives, managers and teams to develop plans, implement
strategies, establish systems, design processes, manage projects,
deliver training, or solve their most difficult problems. Specialties
include strategy development & deployment, balanced scorecards,
process design and improvement, problem solving, creativity, decision
making, action planning, team effectiveness, and organizational
fitness reviews using the internationally recognized Criteria
for Performance Excellence.
Examples of typical work
performed for various client organizations follow. Joe has:
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Facilitated
numerous leadership teams in organizational assessment, strategy
and improvement planning
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Served
as consultant and facilitator for countless front-line, functional,
and business-level teams in the design and implementation of
improvement strategies
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Licensed
customized versions of his process improvement tools and methodology
(Kilbride's Tools for Managers and Teams) to several corporations
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Designed
and facilitated a series of workshops for project teams within
one organization that generated savings of over $50 million
during an 18-month period
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Led
breakthrough planning sessions for governmental agencies, with
up to 120 participants
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Taught
hundreds of internal consultants, managers and leaders the methods
of team-based work process improvement during train-the-facilitator
sessions in the U.S., Europe, and Asia
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Designed
and conducted Think Tank sessions for resolution of specific
business issues
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Facilitated
the senior leadership team of a Fortune 20 corporation in its
process redesign efforts
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Led
sessions for multi-team process improvement efforts, with 60-80
participants at a time, each aided during breakouts by a facilitator
utilizing Kilbride's methodologies
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Coached
the leadership team of a partnership consortium of governmental
agencies in the development of performance-based management
and leadership systems
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Taught
Supervisory Leadership Development sessions for team leaders
in manufacturing organizations adopting team-based and self-directed
approaches
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Supported
a start-up in the design and implementation of all its processes,
which enabled the organization to win an Award for Business
Excellence in its first year of operation
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Served
as senior examiner for Illinois' Lincoln Award for Excellence
since its inception in 1995, and as member of the Lincoln Foundation
Panel of Judges for the 2001 Award cycle.
In his role as a Senior Examiner for the
Lincoln Foundation, Kilbride led eight examiner teams and five
site visits of Illinois organizations in the manufacturing, service,
government, education and health care sectors. For the past several
years, Joe has co-facilitated certification training for the Lincoln
Board of Examiners, led New Examiner Orientation sessions, and
provided coaching and training for new senior examiners and Foundation
staff. He was selected to train over 100 key members of the Illinois
State Board of Education to use the Criteria for assessment and
improvement of organizational performance. In 2001, Kilbride was
appointed to serve on the Lincoln Foundation's Panel of Judges.
Through his work with client
organizations in the facilitation of process improvement teams
and workshops, Joe has participated in the design and/or redesign
of a wide variety of manufacturing, service, and management processes.
These have included:
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Leadership
and direction setting
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Strategy
development, action planning and deployment
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Market
planning, customer satisfaction measurement and complaint management
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Scorecard
development, benchmarking, and organizational performance reviews
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Employee
recruitment, selection, management and development:
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Training
needs assessment, design and deliver
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Employee
satisfaction measurement
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New
process, product and software development
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Manufacturing,
distribution and order fulfillment
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Sales
and service delivery
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Supply
chain management and procurement
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Financial
and accounting
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Maintenance
and asset optimization
As an external consultant,
Joe has done project and consulting work for clients including
Amoco, Baxter, BP, Caremed, Commonwealth Edison, Deere & Co.,
eFiltration.com, First Chicago, GlaxoWellcome, Hewitt Associates,
Illinois Department of Employment Security, Illinois State Board
of Education, Man-Tra-Con Corporation, Motorola, One Stops of
Arlington Heights and Evanston, Spiegel, SIU Edwardsville, South
Suburban Hospital, Tellabs, United Process Group, Whirlpool, Workforce
Board of Northern Cook County, and Z Frank Chevrolet. Prior to
going solo in 1990, he held positions with Rockwell International,
Johnson & Johnson, and as a high school teacher of biology,
chemistry, and English. He holds a B.S. from Benedictine University
and did MBA course work at Illinois Institute of Technology.
Joe teaches a variety of
workshops to improve the quality of management, and the effectiveness
of work processes and systems, all customized to client needs.
Most of these offerings are based upon customized versions of
Kilbride's Tools for Managers and Teams,
which is a comprehensive set of tools and methods for enhancing
leadership, teamwork, customer focus, strategic measurement, creativity,
decision making, planning, problem solving and process redesign.
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